Answer: You can stay updated by checking the OnEx Market website regularly or subscribing to notifications. We also communicate major updates and announcements through email or in-app alerts.
Answer: No, OnEx Market does not provide investment or financial advice. All trading decisions are made independently by the user. We encourage users to research thoroughly and understand the risks before trading.
Answer: OnEx Market is designed primarily for users in Nigeria trading Bitcoin and USDT in Naira. Users outside Nigeria may encounter limitations or restrictions depending on their location and local regulations.
Answer: If you experience any issues with your account, please contact our customer support team via [Contact Information]. Our team is available to assist with any technical or account-related concerns.
Answer: Our forex trading tutorials are accessible to registered users under the “Learning” or “Tutorials” section of the platform. These resources are provided for educational purposes only and do not constitute financial advice.
Answer: OnEx Market uses advanced security protocols, including encryption, secure servers, and restricted access, to protect your personal information. We recommend using strong passwords and enabling two-factor authentication for additional security.
Answer: Click the “Forgot Password” link on the login page and follow the instructions to reset your password. If you encounter any issues, please contact our support team for assistance.
Answer: No, once a transaction is confirmed on the blockchain or by our internal systems, it is considered final and cannot be canceled or reversed. Please double-check your details before confirming any transaction.
Answer: Transaction times may vary depending on network conditions and the volume of requests. Typically, transactions on OnEx Market are processed within a few minutes. Delays may occur due to network congestion or verification requirements.
Answer: Yes, OnEx Market may charge transaction fees for buying and selling cryptocurrency. Fees are disclosed at the time of the transaction and are non-refundable. Please review the fees before completing your transaction.
Answer: To sell Bitcoin or USDT, log into your account, select the “Sell” option, choose the cryptocurrency, enter the amount you want to sell, and confirm the rate. You will receive the Naira equivalent once the transaction is processed.
Answer: Log into your OnEx Market account, select the “Buy” option, and choose Bitcoin or USDT. Enter the amount you wish to buy, confirm the rate, and complete the transaction using one of the available payment options.
Answer: The exchange rates for Bitcoin and USDT in Naira fluctuate daily based on market conditions. The rate you see at the time of your transaction is the final rate, as rates are not fixed and can change from day to day.
Answer: Identity verification helps us comply with legal regulations, such as Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements, to ensure a secure and compliant trading environment.
Answer: OnEx Market is a cryptocurrency exchange platform where you can buy and sell Bitcoin and USDT in exchange for Nigerian Naira (NGN). We also offer forex trading tutorials for educational purposes.
Answer: Click the “Sign Up” button on our homepage, fill in the required information, and follow the verification instructions. You must be at least 18 years old and provide accurate information for successful registration.