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Privacy Policy

OnEx Market values your privacy and is committed to protecting the personal information you provide while using our services. This Privacy Policy outlines how we collect, use, store, and protect your information. By accessing or using OnEx Market, you agree to the terms described in this policy.


1. Information Collection

  • Personal Information: To provide our services, we may collect personally identifiable information, such as your name, contact details, date of birth, and government-issued identification, to verify your identity and comply with legal requirements.
  • Financial Information: Information such as bank account details, wallet addresses, and transaction history may be collected to process transactions securely.
  • Usage Data: We may collect information about your interactions with our platform, including IP address, browser type, device information, and browsing behavior, to improve our services.

2. How We Use Your Information

  • Account Verification: Personal and financial information is used to verify your identity, facilitate transactions, and meet regulatory compliance obligations.
  • Service Improvements: We analyze usage data to enhance our platform’s security, functionality, and user experience.
  • Customer Support: Your contact information is used to respond to inquiries, provide assistance, and communicate important updates about our services.
  • Legal Compliance: Information may be used to comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.

3. Information Sharing

  • Third-Party Service Providers: We may share information with trusted third-party providers who assist in delivering our services, such as payment processing, identity verification, and data storage. These parties are required to handle your data in accordance with this Privacy Policy.
  • Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders, subpoenas, or regulatory inquiries.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred to the new entity under terms consistent with this Privacy Policy.

4. Data Security

  • Protection Measures: We employ industry-standard security measures, including encryption, firewalls, and secure server environments, to protect your information from unauthorized access, alteration, disclosure, or destruction.
  • Limited Access: Only authorized personnel have access to personal data, and they are trained to handle it responsibly and securely.
  • User Responsibility: While we take steps to secure your data, users are responsible for safeguarding their account credentials and for promptly reporting any suspected security breaches.

5. Data Retention

  • Retention Period: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
  • Data Disposal: When data is no longer required, we use secure methods to delete or anonymize it to prevent unauthorized access.

6. Your Rights

  • Access and Correction: You may request access to your personal data and correct any inaccuracies.
  • Deletion and Restriction: Under certain circumstances, you may request that we delete or restrict the processing of your data, subject to regulatory requirements.
  • Objections and Portability: You have the right to object to the processing of your data and may request a copy of your data in a machine-readable format.

7. Cookies and Tracking Technologies

  • Use of Cookies: OnEx Market uses cookies to enhance your experience, track user behavior, and improve functionality. Cookies are small text files stored on your device that help us remember your preferences and personalize your experience.
  • Cookie Control: You can control the use of cookies through your browser settings, but disabling cookies may limit your access to certain features.

8. Third-Party Links

  • Our platform may contain links to external websites not operated by OnEx Market. We are not responsible for the content, privacy practices, or policies of these third-party sites. We recommend reviewing their privacy policies before interacting with them.

9. Policy Changes

  • Right to Update: OnEx Market reserves the right to update this Privacy Policy as needed to reflect changes in our practices, legal requirements, or service offerings. Users will be notified of significant updates via our platform or other appropriate means.
  • Continued Use: By continuing to use our services after a policy change, you agree to the updated Privacy Policy.

10. Contact Us

  • For questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please reach out to our Data Protection Officer at support@onexvend.com.

By using OnEx Market, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.